We want you to be 100% happy with your purchase but if you are not, we are more than happy to accept your return. All returned items must be unworn, unused, unmarked and in the original condition with all the original tags and security strap attached. Returns must be shipped back to us within 28 days from receiving your order.

Regular sale items can only be returned for an exchange or Gift Card refund. 3 for [GBP130] or [GBP45] sale items are non-returnable, therefore these cannot be accepted back for a refund or an exchange. Any other item that is marked as non-returnable (ie: undearwear) cannot be accepted back for a refund or an exchange.

The items should be returned to us via your local postal service (Royal Mail/USPS etc.) at your expense.

The goods are your responsibility until they are returned to us. Please ensure that you package your return to prevent any damage occurring to the item and use a “tracked” service.

All goods will be inspected on their return and provided you have complied with the above your refund will be made within 5 days of us receiving your return and in the case of exchanges we will deliver to you an alternative item free of charge but any further exchanges will be subject to a delivery charge.

Exchanges
Once we receive your return all goods will be inspected and provided you have complied with our returns’ conditions; we will process your exchange. Any price difference on your favour will be refunded back to your original method. If you need to balance a price difference as your exchange item has a higher price you will be requested to purchase a Gift Card for the amount of the price difference. Exchanges can take 2-3 days to be processed prior being despatch.

Refunds
Once we receive your return all goods will be inspected and provided you have complied with our returns’ conditions; we will process your refund. Refunds are processed to your original payment method. Regular sale items can only be refunded through a Gift Card to use on our website.

Undelivered orders
If you reject delivery by the courier it will be returned back to us will incur into extra shipping costs at your expense. If you don´t want your order, please accept your delivery and return it to us following our returns’ conditions.
If you can’t receive your order on the first attempt of delivery, don’t worry. Couriers will attempt delivery 3 times before returning it back to us. Couriers will contact you to let you know. If your order is returned back as it’s been undelivered it may incur in extra shipping costs at your expense. Please use a shipping address where there is someone to receive your order.